Returns & Exchanges

U.S. Polo Assn. India offers a hassle-free 15-day return and exchange policy for all unworn apparel and accessories in their original condition. We are committed to ensuring your complete satisfaction with every purchase from our official online store.

Return Process

• 1.
  Initiate Request

  Log into your account, navigate to the 'My Orders' section, and select the items you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Check Preparation

  Ensure the product is unused, unwashed, and has all original brand tags and packaging intact to qualify for a successful return pickup.

• 3.
  Free Doorstep Pickup

  Our courier partner will arrive at your registered address within 2-3 business days to collect the package and provide a physical or digital receipt.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes quality inspection, your refund will be credited to your original payment method or bank account within 7-10 working days.