Frequently Asked Questions

Everything you need to know about your U.S. Polo Assn. India experience.

How can I track my order status?

Once your order is shipped, you will receive a confirmation email and SMS with a tracking link. You can also track your package through the 'My Orders' section on our website.

What is the return policy for U.S. Polo Assn. India?

We offer a 15-day return policy for most products, provided they are unused, unwashed, and have all original tags attached. Innerwear and certain accessories are excluded for hygiene reasons.

Are the products sold online authentic?

Yes, this is the official online store for U.S. Polo Assn. India. Every product sold here is 100% authentic and sourced directly from our authorized manufacturing units.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular Wallets. Cash on Delivery (COD) is also available for most pin codes across India.

How do I find the right size for me?

Each product page features a detailed Size Guide. We recommend checking your measurements against our guide as fits may vary between Slim, Custom, and Regular collections.

How long does shipping usually take?

Standard delivery typically takes 3 to 7 business days depending on your location. Metro cities often receive deliveries within 48 to 72 hours.